PrivacyPolicy
How we collect, use, and protect the information you share with us.
LAST UPDATEDFEBRUARY 19, 2024
Information We Collect
We collect information you provide directly to us, such as when you:
- Fill out our contact form or request a quote
- Subscribe to our newsletter or updates
- Communicate with us via email or phone
- Participate in surveys or feedback forms
This may include your name, email address, phone number, company information, project details, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage, including:
- IP address and location data
- Browser type and version
- Device information and screen resolution
- Pages visited and time spent on our site
- Referral sources and search terms
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Improve our website performance and user experience
- Provide personalized content and recommendations
You can control cookies through your browser settings, but disabling them may affect website functionality.
How We Use Your Information
We use the collected information to:
- Respond to your inquiries and provide requested services
- Send project updates and important communications
- Improve our website and service offerings
- Analyze usage patterns and optimize user experience
- Comply with legal obligations and protect our rights
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With trusted service providers who assist in our operations
- When required by law or to protect our legal rights
- In connection with a business transfer or acquisition
- With your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related data is typically retained for 7 years for business and legal purposes.
Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at [email protected].
Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services such as:
- Google Analytics for website analytics
- Social media platforms
- Email service providers
- Cloud storage and hosting services
These third parties have their own privacy policies, and we are not responsible for their practices.
International Data Transfers
Your information may be transferred to and processed in countries other than Indonesia. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: Jakarta, Indonesia
We will respond to your inquiry within 30 days.